Refund warranty

Based on our many years of experience with the use of the ProctyClean® intimate care set and the constant success with the users, we can give you the following guarantee:

  • In the case of mild to moderate problems in the anal area, we guarantee a noticeable reduction in your symptoms within a few days!

  • Our medical and general information applies to this!

  • If this is not the case, please contact us at

Return conditions:

As the ProctyClean® intimate hygiene products are very hygienically sensitive articles, the following conditions apply:

  • The shipping packaging is unopened - then please send it back to us.

  • The shipping packaging is open - please put the item in a new and clear little freezer bag, close it and send everything back to us.

  • Return is only possible within 14 days

We can only refund the money under these conditions!

Every return is immediately disposed of without exception and is guaranteed not to go on sale again!